Last updated: 18/03/2025
This Privacy Policy explains how AGEMA (hereinafter “we”, “our”, “us”) collects, uses, and protects your personal data through our website agema-service.com (hereinafter “Site”). By using our Site and filling out the contact form, you agree to the terms and conditions outlined in this Privacy Policy.
1. Data Controller
The data controller is AGEMA, located at Via Giacomo Saudino 10, 10015 Ivrea (TO) , and can be contacted via email at giovanni.costa@agema-service.com.
2. Types of Data Collected
We collect the following personal data through the contact form:
• Identifying data: first name, last name
• Contact details: email address
• Message content: any information or inquiries you submit through the contact form.
We do not collect sensitive data unless it is voluntarily provided by you.
3. Purpose of Data Processing
The data we collect is processed for the following purposes:
• To respond to inquiries or requests submitted via the contact form.
• To manage communication with current or potential clients.
• To provide information about products, services, or updates that may be of interest to you (only if requested).
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
• Consent: When you fill out the contact form, you consent to the processing of your personal data for the purposes outlined above.
• Contractual necessity: If the data is necessary for the performance of a contract between us and you.
5. Data Retention
We retain your personal data for no longer than is necessary for the purposes set out in this Privacy Policy. Once your data is no longer required for these purposes, we will securely delete or anonymize it.
6. Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website or conducting business, provided they comply with applicable privacy laws and agreements.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Your Rights
You have the following rights regarding your personal data:
• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal data.
• Deletion: You have the right to request the deletion of your personal data under certain conditions.
• Objection: You have the right to object to the processing of your data in certain circumstances.
• Portability: You have the right to request your data in a structured, commonly used format for transfer to another service provider.
To exercise these rights, please contact us at giovanni.costa@agema-service.com.
9. Cookies
Our website may use cookies to enhance the user experience. For more information about the cookies we use and how to manage them, please refer to our Cookie Policy.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Last updated” date.
11. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
AGEMA (P.IVA: 07955710012)
Via Giacomo Saudino 10, 10015 Ivrea (TO)
Email: giovanni.costa@agema-service.com
